Frequently Asked Questions
Everything you need to know about achieving the perfect night's rest.
What materials are used in Mellow Sleep bedding?
We prioritize comfort and sustainability by using 100% organic long-staple cotton, premium bamboo fibers, and hypoallergenic recycled fills in all our products.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a sleep trial for your mattresses?
Yes, we offer a 100-night risk-free trial. If you aren't completely satisfied with your sleep experience, we will arrange a full refund and a free pickup.
How should I care for my Mellow Sleep linens?
To maintain the softness and longevity of your linens, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat.
What is your return policy for pillows and accessories?
We accept returns on unused and unwashed pillows and accessories within 30 days of delivery. Please contact our support team to initiate a return label.
Are your products certified for safety?
Absolutely. All Mellow Sleep textiles are OEKO-TEX Standard 100 certified, meaning they are tested for harmful substances and are safe for your skin.